FAQ
Q1, What's your minimum order quantity (MOQ)?
20pcs for standard boxes,100pcs for OEM orders,and MOQ 500pcs for OEM/ODM without any extra fee.
Q2, What's your delivery time?
Normally 1-3 working days after payment confirmed if it's standard boxes.
If it's cuztomized order,the lead time depends on your exact demands.
Q3,What's the warranty of Wechip tv box?
We offer 1 years' warranty for all wechip boxes.If you have any non-human issue within our guarantee period,contact us freely for after-sale support.If your problem can't be solved here,we will offer free repair service and bear the round-trip shipping cost.
Q4,What's your payment terms?
We accept Paypal,T/T,western union,money gram,and Alibaba trade assurance (support credit card).
Q5,What can you do for my OEM/ODM orders?
OEM:1.Logo printing on housing 2.Customize package 3.Customize user manual 4.Software customization:booting image, UI customize,App customize,Function....and so on.
Betty Pan
Tel: +86-755-23319829
Mob./whatsapp: + 86 139 2389 7845
SHENZHEN SHADOW CROWN TECHNOLOGY CO.LTD
Factory adress : A9 East 5th floor, Industrial Building,Longwang Miao,
Fuyong district , Shenzhen China